Get 99— we believe gaming is only enjoyable when it stays in control. Responsible gaming isn't just about setting limits — it's about knowing yourself, understanding your boundaries, and seeking help when you need it. We want every member to use our platform with a healthy, happy mindset.
Our commitment: At Get 99, your well-being always comes before profit. All responsible gaming tools and support are available free of charge.
Get 99 Responsible Gaming Features
Our commitment to keeping you safe
Set daily, weekly, or monthly betting limits. Once a limit is set, it cannot be changed easily — that's the whole point.
You can pause your account at any time — from 24 hours all the way to permanent self-exclusion.
Check your deposit and betting history anytime. Understanding your spending patterns makes it easier to stay in control.
Get 99 strictly prohibits account registration for anyone under 18. Age verification is mandatory at sign-up.
Our support team is here for you anytime. Whether it's a small concern or a serious one, never hesitate to reach out.
You'll receive automatic alerts as you approach your set limit. Being warned in time is the best way to avoid problems.
1. What Is Responsible Gaming and Why It Matters
Responsible Gaming (Responsible Gaming) is an approach where a player treats betting as entertainment — not as a source of income or a way to solve problems. At Get 99, responsible gaming means betting within your means, accepting wins and losses equally, and staying away from harmful patterns.
Online gaming and betting are growing fast in Bangladesh. Alongside this, some people are falling into uncontrolled betting patterns. Get 99 doesn't want any of its members to face that. We're committed to keeping every member informed about responsible gaming.
Remember — betting is a game of chance. Winning is never guaranteed. Only bet what you can afford to lose.
All responsible gaming tools on Get 99 are completely free. Using them isn't a sign of weakness — it's a sign of good judgment.
2. Core Principles of Responsible Gaming
Responsible gaming at Get 99 is guided by a few core principles. These are here to keep your experience enjoyable and help you avoid harm.
3. Check Yourself
Ask yourself the questions below. If you answer "yes" to most of them, use Get 99's responsible gaming tools or reach out to us.
If you answered "Yes" to more than three questions, please support@get99.biz— to reach us. We're here to help, without judgment.
4. Protection tools & limit setting
Get 99 gives you a range of tools to stay in control of your play. You can easily activate these features from your account settings.
| Limit Type | Minimum | Active period | Can it be changed? |
|---|---|---|---|
| Daily deposit | ৳ 100 | Instant | After 24 Hours |
| Weekly deposit | ৳ 500 | Instant | After 7 days |
| Monthly deposit | ৳ 1,000 | Instant | After 30 days |
| Cooling-Off | 24 Hours | Instant | Upon expiry |
| Self-exclusion | 6 Months | Instant | Apply after the period ends |
Reducing a limit takes effect immediately. Increasing a limit, however, requires a waiting period — this is in place to protect you.
5. Signs of addiction & how to address them
Gaming addiction develops gradually and can often go unnoticed. Get 99 wants you to recognize these signs early.
- Increasing bet sizes — needing to bet more than before just to feel the same excitement.
- Discomfort when not betting — feeling restless, irritable, or anxious when not playing.
- Lying and hiding — Hiding your betting activity from family or friends.
- Financial difficulties — You're unable to pay bills or have to borrow money because of betting.
- Relationship strain — Your relationships with family or friends are being affected by your betting.
- Neglecting work or studies — betting is all that's on your mind.
If you notice any of these signs in yourself, don't wait — seek help now. Use Get 99's self-exclusion or cooling-off tools, and consider professional support if needed.
Addiction is not a moral failing — it's a mental health condition. With the right support, recovery is possible.
6. Minor Protection Policy
Get 99 strictly prohibits account registration and betting for anyone under 18. This is one of our most fundamental policies.
- Age verification is mandatory at registration, and identity is confirmed through the KYC process.
- Accounts flagged as suspicious are placed on hold pending further verification.
- Accounts found to be used by minors will be permanently closed, and deposited funds will not be refunded.
A Note for Parents: Monitor your children's and other minors' device use and online activity. If you suspect a minor is using Get 99, contact us immediately.
We recommend using parental control software on your device to help protect younger family members.
7. How to get support
Getting help at Get 99 is straightforward. Our support team will assist you with complete confidentiality.
Frequently Asked Questions About Responsible Gaming
Questions you might have
Play Safe, Play Happy
Join Get 99 and enjoy responsible betting. Your safety is our top priority.